Your service team gets 68 overdue cases. Where’s the conversation with that client?

Somewhere in Telegram. Or maybe Slack. Or WhatsApp — whoever replied last.

This is exactly the problem SalesUp Multichannel Chats solves.

A full Service homepage in Creatio — case dashboards, team workload, customer satisfaction scores. And right next to it, an open chat panel. Same window. No switching tabs, no “forward me that thread.”

Here’s what it looks like in practice:

• Alex creates a Telegram group chat with the client, Sarah, and a SalesUp bot

• Every message is automatically synced to Creatio

• Sarah sees the full conversation history in the account record

• She replies directly from the CRM — the client gets it in the same chat

No lost context. No gaps in the timeline.

💬 Replies, reactions, attachments, @mentions — all the messenger features your team already uses, now inside Creatio where your data actually lives.

On March 25, we’ll show this live — how to connect Telegram, WhatsApp, Viber, Slack, and Microsoft Teams, how group chats work in real workflows, and what results teams are already seeing.

EN - March 25 | 4:00 PM CET / 9:00 AM CST | Online

UA - 26 березня| 15:00 GMT+2 | Онлайн

👉🏻 Register here

EN - https://survey.salesup-it.com/?questionary=d1b26d18-7201-41db-9970-2cd3fbb8e661&event=b4f72941-bc77-4171-88f1-e319cef4e015&tag=site

UA - https://survey.salesup-it.com/?questionary=40492cab-e0f6-4d8c-9d5d-2f0f3a983bbf&event=8e5d5dc3-088f-49c1-b9d9-7c320c20bc26&tag=site