Our R&D team is constantly making Internal chats for Creatio better as it is one of the most commonly used products. So here are some of the notable new features and improvements that we've made to chats since its last release.
Obviously we're biased here, but Sales'Up team spends a lot of time thinking about their clients and customer experience. That is why we have put our best efforts into the develepment of our new, more convenient interface for creating chats.
There is also a possibility you have been waiting for and now you can link chats to section records. Specifically:
a. Chat is linked to specific records of system’s sections
b. Bind fields are interconnected
c. The display of a detail with linked chats either in a standard interface or chats interface.
d. Possibility of opening and creating a chat in one step not only in a DCM-panel
e. The display of chats in record’s Timeline
But what's more, don't miss the option to send a message from the business process to the internal chat with the help of a separate element.
If you are interested in this solution and would like to know a bit more about it, visit our Creatio Marketplace page of this product or contact our experts via email email@example.com to see it in action!